{"id":1859041,"date":"2026-02-25T16:31:11","date_gmt":"2026-02-25T14:31:11","guid":{"rendered":"https:\/\/ruuby.ee\/?page_id=1859041"},"modified":"2026-02-25T16:33:01","modified_gmt":"2026-02-25T14:33:01","slug":"kohaletoimetamine-ja-tagastamine","status":"publish","type":"page","link":"https:\/\/ruuby.ee\/en\/kohaletoimetamine-ja-tagastamine\/","title":{"rendered":"Kohaletoimetamine ja tagastamine"},"content":{"rendered":"

Laos olevate toodete tarne on 1-3 t\u00f6\u00f6p\u00e4eva.<\/p>\n\n\n\n

Kui olete valinud, et tulete tellimusele ise j\u00e4rgi, siis peale meie poolset tellimuse t\u00e4itmist tuleb teile meilile kinnitus, et teie tellimuse k\u00e4itlemisega on l\u00f5pule j\u00f5utud. See t\u00e4hendab \u00fchtlasti, et saate oma kaubale soovitud asukohta j\u00e4rgi tulla.<\/p>\n\n\n\n

Palume arvestada, et kampaaniate ajal v\u00f5ib tarneaeg pikeneda.<\/p>\n\n\n\n

Kui teie tehtud tellimus on j\u00e4reltellimusega, siis saadame sulle eeldatava tarneaja meilile.<\/p>\n\n\n\n

\u00dcMBERVAHETAMINE JA TAGASTAMINE Toodete tagastamiseks\/vahetamiseks tuleb M\u00fc\u00fcjale esitada taganemisavaldus 14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest. Taganemisavaldust v\u00f5i toote \u00fcmbervahetamise sooviga saab esitada j\u00e4rgnevalt:<\/p>\n\n\n\n

\u00b7 Saates vabas vormis e-kirja aadressile info@ruuby.ee<\/a><\/strong>. Lisa kirjale juurde tagastamise\/vahetamise p\u00f5hjus.<\/p>\n\n\n\n

Palun j\u00e4tke paki tagastamisel alles ka oma kontaktinfo, et teaksime,kelle poolt on tagastus tehtud.<\/p>\n\n\n\n

Tooted peavad olema originaalpakendis ja tootesiltidega ning ei tohi olla kahjustada saanud. Tagastamiseks k\u00e4itu nii:<\/p>\n\n\n\n

Kliendi jaoks on esimene tagastus\/vahetus tasuta, st et tagasi saadetud kaup vahetatakse \u00fcmber ning uus toode saadetakse v\u00e4lja meie oma kuludega. Kui peale esimest vahetust on soov taas toode v\u00e4lja vahetada, siis klient tasub uue tarnekulu.<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

1. OMNIVA tagastamine<\/strong><\/p>\n\n\n\n

Peale paki k\u00e4ttesaamist automaadist tuleb teile meili peale kinnitus ja lisaks ka info uksekoodiga, millega saate paki meile tagastada.<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

2. SmartPosti tagastamine<\/strong><\/p>\n\n\n\n

Kui pakk saabus sinisesse pakiautomaati, saab paki tagastada sama uksekoodiga, millega pakk k\u00e4tte saadi, mis iganes Smartposti sinisest pakiautomaadist \u00fcle Eesti.<\/p>\n\n\n\n

Sinisesse pakiautomaati saabunud pakki saab tagastada ka valgest pakiautomaadist vormistades tagastuse my.smartpost.ee iseteeninduskeskkonnas saadetise numbri (triipkoodi) alusel.<\/p>\n\n\n\n

Kui pakk saabus Smartposti valgesse pakiautomaati v\u00f5i pakipunkti, siis saab tagastuse vormistada vaid my.smartpost.ee iseteeninduskeskkonnas saadetise numbri (triipkoodi) alusel, valida saab tagastamise nii valgest kui sinisest pakiautomaadist. Vormistamise tulemusena saab klient uksekoodi tagastatava kauba sisestamiseks soovitud pakiautomaati.<\/p>\n\n\n\n

Pakile j\u00e4tke peale algne pakikaart. Kui see pole v\u00f5imalik, siis v\u00f5iks pakile kirjutada saatja ja saaja andmed ning pakinumbri.<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

3. DPD tagastamine<\/strong><\/p>\n\n\n\n

Peale paki k\u00e4ttesaamist automaadist tuleb teile meili peale kinnitus ja lisaks ka info uksekoodiga, millega saate paki meile tagastada.<\/p>\n\n\n\n

K\u00f5ik tagasimaksed tehakse pangakontole, millelt algselt tellimuse eest tasuti. Arvestage v\u00e4hemalt 10-14 t\u00f6\u00f6p\u00e4evaga, et tooted j\u00f5uaksid tagasi meie k\u00e4tte ja saaksid kontrollitud.<\/p>\n\n\n\n

K\u00fcsimuste korral kirjuta meile: info@ruuby.ee<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Laos olevate toodete tarne on 1-3 t\u00f6\u00f6p\u00e4eva. Kui olete valinud, et tulete tellimusele ise j\u00e4rgi, siis peale meie poolset tellimuse t\u00e4itmist tuleb teile meilile kinnitus, et teie tellimuse k\u00e4itlemisega on l\u00f5pule j\u00f5utud. See t\u00e4hendab \u00fchtlasti, et saate oma kaubale soovitud asukohta j\u00e4rgi tulla. Palume arvestada, et kampaaniate ajal v\u00f5ib tarneaeg pikeneda. Kui teie tehtud tellimus […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1859041","page","type-page","status-publish","hentry"],"yoast_head":"\nKohaletoimetamine ja tagastamine - RUUBY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ruuby.ee\/en\/kohaletoimetamine-ja-tagastamine\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kohaletoimetamine ja tagastamine - RUUBY\" \/>\n<meta property=\"og:description\" content=\"Laos olevate toodete tarne on 1-3 t\u00f6\u00f6p\u00e4eva. Kui olete valinud, et tulete tellimusele ise j\u00e4rgi, siis peale meie poolset tellimuse t\u00e4itmist tuleb teile meilile kinnitus, et teie tellimuse k\u00e4itlemisega on l\u00f5pule j\u00f5utud. See t\u00e4hendab \u00fchtlasti, et saate oma kaubale soovitud asukohta j\u00e4rgi tulla. Palume arvestada, et kampaaniate ajal v\u00f5ib tarneaeg pikeneda. 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